Petfolio Support
How can we help?
For help with the Petfolio iOS app, account access, pet records, or technical issues, contact us by email and we will respond as quickly as possible.
Last updated: February 17, 2026
Contact support
Email us at support@petfolioapp.com with a short description of your issue.
Include this in your message
- Your Petfolio account email address
- Your device model and iOS version
- What happened and when it happened
- Any screenshot or screen recording that can help us diagnose the issue
Common requests
- Account access, sign-in, and profile updates
- Corrections to pet profile or health record details
- Data access or deletion requests
- Bug reports and feature suggestions